Ciltycell providing Zoom Ultra Internet Packages are follows
How to activate Zoom Ultra Plan?
Prepaid: SMS your desired plan name to 9666
For example write Ultra 3 in your message option and send to 9666
Postpaid: Ultra product is selected by Customer during new purchase or migration. If customer has already bought Ultra modem with 64k RUIM, she/he can request for Ultra product through Citycell helpline or from any CCC or CCP.
How to change Zoom Ultra Plan?
Prepaid: You have to deactivate your current plan first. SMS 'Zoom off' to 9666*.
After getting confirmation SMS of deactivation, SMS your desired plan name to 9666
*Unused data of your existing cycle will be forfeited.
Postpaid: To change the Zoom Ultra plan Customer has to visit nearest CCC / CCP or email at [email protected] or can call at 121.
How to deactivate Zoom Ultra Plan?
Prepaid: SMS 'Zoom off' to 9666*
*Unused data of your existing cycle will be forfeited.
Postpaid: Deactivation of number can be done by dialing 121, visiting nearest CCC / CCP or emailing at [email protected]. Data product de-allocation is treated as special case and are not encouraged.
How to check prepaid Zoom Ultra usage?
For a Pre-paid customer to know his/her current usage information, SMS 'Usage' to 811
How can a postpaid customer get to know about his/her Bill?
For current Bill and usage information, SMS 'Bill' to 7678 or log on to www.citycell.com/onlineselfcare. For monthly bill information through email, you can subscribe to Citycell'se-Bill service.
How to know your own Zoom Ultra number ?
If you are struggling to recall your own Zoom Ultra number then just write Mdn and send SMS to 7678 . You will receive an return SMS with your Zoom Ultra number.
Minipack 150Kbps 15MB 1Day Tk15 Prepaid Type "US1" and send to 9666How to activate Zoom Ultra Plan?
Prepaid: SMS your desired plan name to 9666
For example write Ultra 3 in your message option and send to 9666
Postpaid: Ultra product is selected by Customer during new purchase or migration. If customer has already bought Ultra modem with 64k RUIM, she/he can request for Ultra product through Citycell helpline or from any CCC or CCP.
How to change Zoom Ultra Plan?
Prepaid: You have to deactivate your current plan first. SMS 'Zoom off' to 9666*.
After getting confirmation SMS of deactivation, SMS your desired plan name to 9666
*Unused data of your existing cycle will be forfeited.
Postpaid: To change the Zoom Ultra plan Customer has to visit nearest CCC / CCP or email at [email protected] or can call at 121.
How to deactivate Zoom Ultra Plan?
Prepaid: SMS 'Zoom off' to 9666*
*Unused data of your existing cycle will be forfeited.
Postpaid: Deactivation of number can be done by dialing 121, visiting nearest CCC / CCP or emailing at [email protected]. Data product de-allocation is treated as special case and are not encouraged.
How to check prepaid Zoom Ultra usage?
For a Pre-paid customer to know his/her current usage information, SMS 'Usage' to 811
How can a postpaid customer get to know about his/her Bill?
For current Bill and usage information, SMS 'Bill' to 7678 or log on to www.citycell.com/onlineselfcare. For monthly bill information through email, you can subscribe to Citycell'se-Bill service.
How to know your own Zoom Ultra number ?
If you are struggling to recall your own Zoom Ultra number then just write Mdn and send SMS to 7678 . You will receive an return SMS with your Zoom Ultra number.
Citycell Zoom Ultra Promotional/Privilege Packages (Upto 200% Usage Limit! )
Minipack 512Kbps 15MB 1Day Tk20 Prepaid Type "US2" and send to 9666
Ultra Saver 300Kbps 4GB 4Months Tk1000 Prepaid Type "USVR" and send to 9666
150Kbps 1GB+0.5GB Bonus 15Days Tk220 Prepaid Type "UP 1" and send to 9666
150Kbps 2.5GB+2.5GB Bonus 30Days Tk290 Prepaid/Postpaid Type "UP 2" and send to 9666
300Kbps 1GB 30Days Tk190 Prepaid Type "UP 8" and send to 9666
300Kbps 3GB+3GB Bonus 30Days Tk390 Prepaid/Postpaid Type "UP 4" and send to 9666
512Kbps 2GB 30Days Tk290 Prepaid/Postpaid Type "UP 9" and send to 9666
512Kbps 2GB+1GB Bonus 30 Days Tk490 Prepaid Type "UP 5" and send to 9666
512Kbps 5GB+5GB Bonus 30 Days Tk790 Prepaid/Postpaid Type "UP 6" and send to 9666
To activate Pre-paid ultra plan, type the desired Ultra plan name from your Ultra connection and SMS to 9666
To activate Post-paid ultra plan, contact the customer care centre.
*Type ‘WAP’ and SMS to 9666 to browse internet from your handset
*EVDO enabled device is required to enjoy 512 kbps plan
*Speed refers to download speed only
*Extra usage fee applicable (Tk. 0.001/KB)
*VAT applicable
Voice and Internet BUNDLE PLAN
Ultra Smart 1 : Price 300Tk
Internet Data 150Kbps 1GB
Citycell to Citycell 300 minutes
Citycell to Other 300 minutes
Any Number 300 SMS
Ultra Smart 2 : Price 600Tk
Internet Data 300Kbps 1GB
Citycell to Citycell 600 minutes
Citycell to Other 600 minutes
Any Number 600 SMS
*Change/de-activation of plan will be effective from the next bill cycle only
*Speed refer to download speeds only
*For additional usage
- Voice: Tk. 0.78/min to any local operator with 10 sec pulse.
- SMS: Tk. 0.50 to any local operator
- Ultra Smart 1 : Extra Usage Fee- Tk. 0.0004/KB
- Ultra Smart 2 : Extra Usage Fee- Tk. 0.0005/KB
*VAT applicable